Returns & Exchanges

At Licorice, we want every bite to be perfect; if you are not entirely satisfied with your sweets, we offer a 30-day window for returns on unopened merchandise. Due to the perishable nature of our products, we cannot accept returns on food items that have been opened or consumed.

Return Process

• 1.
  Initiate Your Request

  Contact our flavor concierge team at support@licorice.com with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Secure the Package

  Place the unopened licorice products in their original packaging and ensure they are well-sealed to prevent damage during transit.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.